Customer Testimonials
Had my vehicle serviced today at Jim Hudson. My service advisor Nic Cooper was very helpful, professional and knowledgeable of my services needed. I planned on being there all day and Nic got me in and out in a timely manner. If you are looking for great service Nic is your guy!
Today I went to the service department and Nic always gets me right every time. He always gives you up dates on your vehicle. He’s always polite and he values your feelings as a customer. He’s my favorite service professional.
Nic and Sam did great!
Came in to Jim Hudson today upset for a service needed, my advisor Nic Cooper was the best. Very knowledgeable, professional and respectable. Will definitely be back, whenever in need of a Great Service advisor see Nic Cooper!!!
Nic Cooper was outstanding service advisor who made me felt heard and one I could trust. Awesome service and communication. I won't deal with any other service advisor
I am a new customer to Jim Hudson GMC for my 2019 Acadia. I made an appointment for a battery replacement late Sunday evening for an early Monday arrival. I was met by Nic Cooper who was very professional, explained in detail the process and reminded me of a recall I had forgotten about. Nic has made me a future customer due to his impeccable service. Thank you!!
My service advisor Mr. Cooper is very dependable. We always value his Analysis, recommendation for maintenance repairs needed. We own three Cadillacs in our family and know he will provide accurate recommendations for service to get us back on the road safely.
Appreciated the excellent customer service from Mr. Nix. He went beyond the call of duty to get my vehicle problem fixed. Even though I was frustrated with the issue. It's hard to experience that type of concern about the customer. I applause his knowledge about my cadillac.
Mr. Nic C took great care of me from start to finish. I was very please.
My service advisor Nic Cooper always take care of me, and very knowledgeable about what's going on. Thanks Nic!!!!
The service was good at Jim Hudson dealership. Thanks to my service advisor Nic Cooper!
Services performed were excellent. Nic Cooper provided exceptional caring and assistance for vehicle services.
Nic Cooper watches over my car care. He was very kind to my son when my son brought his car in for maintenance recently.
I recently had a fantastic experience with Nic Cooper at Jim Hudson GMC/Buick/Cadillac. They were incredibly helpful and patient in resolving my issue. Nic, went above and beyond to ensure I was satisfied. Their positive attitude truly made a difference in my experience.
Nic Cooper did a wonderful job on my vehicle. I am well pleased to have him as my service advisor.
Nic Cooper provided fast and reliable service on our vehicle. He always provides great customer service!!!!!!
Nic Cooper took great care of us, excellent service man!
Had a service appointment today, my advisor Nic Cooper to great care of my vehicle. Had me in and out in a timely manner. Great service, if you need a good advisor see Nic Cooper. Thanks
As always I tend to have awesome experiences at Jim Hudson from sales to service. Received service today my service guy Nick Cooper was amazingly knowledgeable of my service needs. Although I know the techs are diligent in satisfying the needs of each customer, Nick was prompt at getting me in at my scheduled appointment time. I also over heard a discussion with him & another Tech as they worked together on addressing another issue! I loved the team work!! Amazing service here at Jim Hudson Cadillac
I've been a customer of Jim Hudson for about 5 years now. For the past 6 months, I've had Nic Cooper as my Service Advisor. I must say, the customer service I received since working with him has been exceptional from start to finish. Every time from the moment I arrive, I am greeted warmly by the staff, who promptly checked me in and ensured I understood the service process. Throughout the day, I received timely updates on the progress of my vehicle, which kept me informed and reassured. Nic is knowledgeable and courteous, patiently answers all my questions and ...
Nicolas was an excellent help and provided exceptional service.
Ms. Michalia was very helpful, patience, and awesome!!!
Exceptional Service! Great staff, got me in and out!
Nick was excellent! I always receive great service at this location!
Nic Cooper is the best advisor. He got me in and out with the purchase of my new tire in no time. Was skeptical about coming to the dealer but Nic made my visit amazing. I'll definitely be back... Thanks Nic
Nic Cooper provided excellent customer service and ensured all my concerns were taken care of.
Samantha Inglis is always amazing to work with. She always have an answer whenever I call and ask questions about my car. She keeps you updated and I never have to worry about my car when I leave it with her. She is the only reason I keep coming back to this location.
Great experience! Negotiations went smoothly and I was able to drive away in my new truck the same day.
See Previous Notes
Had the pleasure of meeting Carlos Gutierrez about 6 weeks while I was at the Lexus dealership, I went over to the GMC dealer while I waited on Lexus service, I was interested in a truck also, after looking and talking to other dealers while maintaining contact with Carlos I settled on a GMC, he was very patient through it all, excellent at listening and not talking, explained the truck I decided on in full detail, best shopping experience I’ve ever had, definitely will tell everyone! Also the finance manager and the GM were both very friendly and helpful!
Nic Cooper ran into me in the back law and we talked for a few minutes. Nic gave me a business card and assured me that he would take care of my. The repair was about $1200 and the problem came and went frequently. All through the7 days that the car was being repaired .Nic assured me that my car would be repaired and ready to go on Saturday. I am highly impressed ln reference to Nic but also the dealership. I am now A JIM HUDSON customer.
It was ok, good communication
I had my oil changed but not only did they do that, I was given the 10% military discount before I signed up online, just for having my military ID on me. They also vacuumed my truck and gave me a quick courtesy inspection. I will be going to the same dealership for the rest of the time that I live here. Very satisfied.
Great service from Rob
My service advisor Nic Cooper really delivered for me today and set a high bar. He was very friendly, professional, and knowledgeable. He took care of all my service needs. Highly recommended!
Mr. Boston provided outstanding customer service and excellent knowledge of all vehicles!
Very friendly and accommodating. I would highly recommend your services!
This is a good place to buy a new vehicle. See Colin he will treat you right.
Everyone I worked with at Hudson GMC was a total professional - David Wolfson, Jack (your young and amazing Sales consultant), and Jade in Finance. We love this Yukon XL.
Great always so welcoming
Very friendly. Excellent service
My visit was very pleasing. I had one issue that I'm in the process of having General Motors to solve related to the water leak. Had it not been for the heavy amount of rainfall we had been having in the Columbia area, I might not have ever notice the severity of the problem. I am thankful that the technician was able to locate the actual cause that was hidden from regular view. I am thoroughly satisfied with the quality of care and professionalism presented by this dealership. General Motors has already said that they will do their best ...
Skeeter is the man!! He hooked me up with my dream car and made the process as simple and as smooth as possible. My kids even enjoyed hanging out there while paperwork was being done. If you’re in the market for a vehicle, this is the place to go. Best service around!
great honest team - no funny business as some other dealer. good support staff, great experience and would def. recommend to all that are looking for a buick gmc.
Carol is just wonderful. In my last 5 years of coming to Jim Hudson, when I have called to schedule a service and questions to receive clarity on what is and not cover under warranty she is has been AWESOME! She truly provides excellent customer service and care for my concerns. THANK YOU THANK YOU. Sandy Myers
Professional and willing to assist.
Great service.
Service was great. Rob, my service writer, was very considerate of my time and got me in and out without any hassle.
I was quoted an hour and a half wait but was more like 2 and half hours. But I will say that the waiting area was quite clean, comfortable and stocked with goodies. Luckily this time I did not have anywhere else to go.
Shout out to Carlos at Jim Hudson Columbia for his outstanding professionalism and customer service. Made my experience buying my GMC Acadia AT4 worth it. Thank you!
Colin was very nice. Let you take time to look.
Everyone was great, They were kind and very knowledgeable. My experience was wonderful and I would recommend Jim Hudson to my friends! Thank you
The service guy was great, but being without my vehicle for 6 days, 2 different trips to the shop for dead batteries was a bit long.
Very happy with the service and the service advisor did a very good job.
By far one of the best service experience, Nic was awesome made it easy as all get out
Great job inside and out
I am a longtime customer, since location on Garners Ferry Road, Columbia, SC. The service that I received was great. I have confidence in taking my automobiles to the service department. Knowing they will give me the best service at the best price!
Nic Cooper was very professional from start to finish in helping me deal with my transmission issue in my GMC Acadia. He kept me informed throughout the entire process regarding the status of my vehicle. If you come to Jim Hudson to get your vehicle serviced, I recommend asking for Nic.
Nic Cooper, my service advisor was great. This has definitely been the best experience I've had since getting my car serviced at Hudson especially after having to spend 5k. Thanks so much Nic for your assistance and honesty. Great Person to work with, thanks Again!!
Always good service.
My service time was Excellent
I love the customer service.. They are very knowledgeable…
Thank you for your service. I appreciate your time and commitment towards the customers. I specially thank Mr. Rob for giving me updates and responding to my calls and giving me valuable feedback from the day I dropped the vehicle and then the diagnostic and till the replacement of Transmission for my Yukon XL.
My experience at Jim Hudson was great...Carlos and Arkeyleius did their thing so i could get my Infiniti q50..
Oil change
Nic was extremely polite and helpful!
*Review for Sales Professional Shy* We recently bought a 2024 Yukon XL from Jim Hudson GMC, and our experience with Shy was fantastic! Shy took the time to understand our needs. She expertly guided us through our options, all without pressure. Her integrity during pricing and financing discussions was appreciated. We ended up purchasing 2 vehicles from her on the same day. We're thrilled with our Yukon XL & Cadillac Lyriq and highly recommend Shy. We will provide a seperate review for the Finance department. Thanks, Shy, for your exceptional service!
I await a callback from Carl Thompson concerning a warranty brake repair. He's checking to see if my bumper-to-bumper warranty coverage is in effect. I've been waiting for about four days and have left a message for him to return my call as of yesterday, 2/2/24. I'm pleased thus far with my service. I just want my brakes repaired.
Nic Cooper provided very nice customer service and made sure my car needs was taken care of!!!
My car was given a thorough check up.
Julius was outstanding. Patient, informed, made whole process painless ! Please ask for him
A most pleasant experience
This is my third car purchased from JH Buick. They always treat us with respect and are very straightforward with pricing, rates, offers, etc. I'll definitely be back for my 4th car
Nic did an excellent job. Will most definitely be back. Thanks Jim Hudson team!!
Nic Cooper is always pleasant he is a valuable member of the Jim Hudson team 10 thumbs Nick keep up the excellent work you do
NIC COOPER took very good care of me and my truck needs... Awesome Service!
Fast Service, knowledgeable Advisor! Absolutely will be coming back for my vehicle needs! Thanks so much Carl for being understanding and taking the time to explain things to me !
I’ve been a loyal customer for years, and I continue to be impressed with this company. Nick is dedicated to providing the best service possible, and it shows in every interaction. I highly recommend Nick to anyone in need of services at Jim Hudson Buick GMC Cadillac service.
Excellent service and representation
Everyone was welcoming. Jack was AMAZING through the entire process (from start to finish).
Nic was the absolute best in keeping us informed as to what was going on. He was personable and friendly. We had to leave our Acadia for a few days, and Nic made sure it was ready before we drove over an hour to get it. The repair team did a great job repairing it, too!
Perfection!!! no doubts my mind my vehicle would be taken care of. It was safe being dropped off the night prior due to having an early appointment. Quality care from the normal oil change tire rotation that includes so much more. I appreciate the suggestions made from final inspection and when I set eyes on my vehicle, the outside looked just as it did when I drove it off the floor room the car wash is immaculate Perfectly detail That extra touch that I did not expect down to the rims and tires when does windshield. I was totally impressed ...
Service was prompt and accurate
Since I purchased my Cadillac I’ve gone to the dealership for service. Nic Cooper has been my service advisor and has always been fair, honest, and made sure I understood everything about my truck. As I woman I truly value having a service advisor and center I can trust.
Nick Copper I will recommend him to anyone. Very nice guy! He listen and he’s very understanding. When he say he will do something he will do it. I love Nick!
Honestly the best experience I've ever had! From the salesmen Al to the Finance Manager Jade the customer service was unbelievable! This was the first time I had to finance a car on my own after getting in a car accident and I was dreading it. Then I decided on a whim to go into this dealership and it was truly a great experience. Al is not pushy or "sales-y" at all and he really listened to me and helped me decide what my needs were and ultimately helped me make my decision so easily. Jade I ...
My experience here was excellent! I have the BEST Service Advisor, Tyrone Goodwin! He takes very good care of my car at each visit. He is ultra professional and definitely an expert at what he does. My car was also given the best wash it's had in months, complete with tire shine. and inside vacuuming. So impressive! I am a thoroughly pleased customer!
Service Technician Mr. Tyrone Goodwin is an absolute Miracle Worker! His expertise is second to none. I came in with a dire problem and was worried about coming to a positive resolution. But Mr. Goodwin worked his M A G I C and all is well!
This review is LONG overdue. My husband and I have purchased a total of 3 vehicles from Jim Hudson and we couldn't have done it with out Collin Boston. Collin is Extremely patient and knowledgeable. His communication was on point. There has never been a time where we felt he was fast-talking or trying to take advantage of us. He is respectful and honest and a true example of what customer service should look like.
It had the nicest and not pushy salespeople. Christian Jackson was so helpful and knowledgeable.
let me tell u about my boy Keith. He is the man when it comes to getting a car. Keith help out in so many way to get me approved.so if u want to get a car come in see Keith.
always greeted with a smile when i come in to have my vechile serviced by .mr. goodwin and mr.ken. also my vechile is always clean when i get it back.